Shipping Terms & Conditions

  1. All deliveries will be sent to your door step via appointed courier companies. The above rates are subject to change without prior notice.

     
  2. Prices quoted are not inclusive of tax. www.RoyalWhiteSkinCare.com is not responsible for any local government taxes incur in the countries where products are shipped to.

  3. It is your obligation to enter the correct delivery address details at the time of ordering. Should you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense.
     
  4. www.RoyalWhiteSkinCare.com is only responsible for one time delivery charge. If the recipient is absent at the time of delivery at the specified address, the additional charges that arise from the second delivery will be borne by you and will be charged accordingly.
     
  5. We strive to ensure that all products are available to you as quickly as possible. Average time of orders is 3-14 working days from shipping date. While we make every effort to deliver by this time, all dates specified are estimates only. We have aligned ourselves with our courier partners who we believe will always do their best to deliver the products by the estimated delivery date.
     
  6. Occasionally, a delay in the shipment of product may occur due to festive seasons, promotional period or incomplete shipping details supplied. If your orders have not arrived within a specified date or time, kindly contact our Mailing Order Department or email us at info@royalwhiteskincare.com

     
  7. It is your responsibility to inform www.RoyalWhiteSkinCare.com if any order does not arrive. Once we learn an order has not arrived by the due date, we will lodge enquires with the courier company to ensure delivery occurs as soon as possible. We will not held liable for any loss or damage resulting from late delivery.
     
  8. You are advised to examine your purchase and confirm that they are in good order upon receiving them. Any pilferage or damage found in the products must be reported immediately.

  9. Please note that if an item has been lost in transit, we will only dispatch a replacement item after investigating the matter.
     
  10. Without limiting the operation of any Terms and Conditions herein, we will not accept liability for any loss or damage arising from a late delivery.
     
  11. Without limiting the operation of any Terms and Conditions herein, you agree that late delivery does not constitute a failure of our agreement and does not entitle you to cancel the order.
     
  12. Without limiting the operation of any other Terms and Conditions herein, we will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.